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Duncan Kabue Mwangi

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Latest activity by Duncan Kabue Mwangi
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    Duncan Kabue Mwangi commented,

    1. Community
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    3. Backup Ninja Dashboard is not opening.

    Hi, Which browser are you using? Could you try Google Chrome or Firefox? and also don't have any content/ad blockers extensions enabled. Regards, Duncan

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    Duncan Kabue Mwangi commented,

    1. Community
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    3. Mongo ReplicaSet import failed

    Hi, I think the best action here is to create a support request at the following link: https://severalnines.zendesk.com/hc/en-us/requests/new? So we can follow this issue there. Thank you. Regards,...

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    Duncan Kabue Mwangi commented,

    1. Community
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    3. Mongo ReplicaSet import failed

    Hi, The guide is outdated in terms of the supported MongoDB version but the features are still the same, we do support version 5.0. Kindly check on activity > jobs as shown below: Check the status...

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    Duncan Kabue Mwangi commented,

    1. Community
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    3. Mongo ReplicaSet import failed

    Hi, On the "Add Node" field, you need to specify one IP address or hostname of the MongoDB replica set member. ClusterControl will automatically discover the rest. Kindly refer to this link https:/...

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    Duncan Kabue Mwangi commented,

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    3. mariadb cluster suddenly failed/stopped

    Hi, I think the best action here is to create a support request at the following link: https://severalnines.zendesk.com/hc/en-us/requests/new? So we can follow this issue there. Kindly also generat...

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    Duncan Kabue Mwangi commented,

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    3. change storage path for prometheus

    Hi Peter, I am happy the command worked. For the logging of MySQL errors, the resolution of this is being worked on. Regards, Duncan

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    Duncan Kabue Mwangi commented,

    1. Community
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    3. change storage path for prometheus

    Hi Peter, You can configure this path using this s9s-tools command: s9s cluster --cluster-id=[cluster_id] --deploy-agents --nodes=[ip_address]?datadir=/var/customdatadir --log Customize the command...

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    Duncan Kabue Mwangi commented,

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    3. Whole cluster crashing again and again

    Hi Oliver, You can use the guide from mariadb.com. Please note when performing a package upgrade, always turn off auto-recovery modes for your MariaDB cluster. Set the nodes to maintenance mode so ...

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    Duncan Kabue Mwangi commented,

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    3. Whole cluster crashing again and again

    Hi Oliver, This seems to be a MariaDB bug that has been reported to Mariadb. You can check on this Jira created on MariaDB to get a solution in the comments. If the solution doesn't work kindly rep...

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    Duncan Kabue Mwangi commented,

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    3. Failed to find pg_ctl errror

    Hi Adam, If possible, kindly create a support request at the following link:  https://severalnines.zendesk.com/hc/en-us/requests/new You could also generate the error report from ClusterControl: ch...

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