Clustercontrol is not sending alerts to any source

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Dave Buchholz

• January 05, 2022 20:43

Installation: Controller: 1.9.1.5034, Frontend: 1.9.1.8186-#85a0dc, License: Community Version

We have email alerts configured, both for admin users and an external alias. We also have the slack connector hooked up. The test alert when you setup slack also works.

We have error and warning levels turned on for all the dbs in CC. When an alert happens (disk space, etc) it does not send email or a slack message.

We can use the email test function and get an email, so the plumbing is good:

This is a test message from ClusterControl

Cluster cmon 1.9.0.4769 Generated at 2022-01-05T17:07:36.504Z

Message This is a test message from ClusterControl. Your mail server settings seems to be correct. This message has been generated at 2022-01-05T17:07:36.504Z. And here's the slack message: ClusterControlAPP  1:46 PM   Alarm Created : Test credentials alarm Severity: CRITICAL Component: ServiceCredentialsTest Hostname: 0.0.0.0 Message: This alarm was automatically generated to test service credentials. Please dismiss it and do not take it into consideration. Recommendation: Dismiss this alarm   Any suggestions on what to look at or how to fix this?    Thanks.   -Dave

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• Official comment

  

  Sebastian Insausti

  • January 05, 2022 22:03

  Hi Dave,

  As you sent in the post, you're using the ClusterControl Community Version:

  License: Community Version

  And unfortunately, alarms and notifications are not available in that version.

  You can find more information about the features of each version here: https://severalnines.com/pricing 

  Regards,

  Sebastian.

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