Error deploying prometheus collector agents on postgres

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3 comments

  • Avatar
    Sebastian Insausti

    Hi,

    It looks like a connection issue.

    Can you try to run the following command from your database node?

    $ telnet 139.99.156.21 80

    or

    $ nc 139.99.156.21 80 -v

    Is it working?

    Are you behind a proxy? Is there any security restriction in your network?

    Regards,

    Sebastian.

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  • Avatar
    Dave Buchholz

    It's not behind a proxy and those commands both work. It's very weird.

    [root@pgsql12-pgh01 ~]# nc 139.99.156.21 80 -v
    Connection to 139.99.156.21 80 port [tcp/http] succeeded!
    ^C
    [root@pgsql12-pgh01 ~]# telnet 139.99.156.21 80
    Trying 139.99.156.21...
    Connected to 139.99.156.21.
    Escape character is '^]'.
    ^C
    Connection closed by foreign host.

    Dave

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  • Avatar
    Sebastian Insausti

    Hi Dave,

    Did you try the same command from the ClusterControl server? Is it working?

    I think the best here is to create a support request at the following link: https://severalnines.zendesk.com/hc/en-us/requests/new

    So we can follow this issue there.

    Thank you.

    Regards,

    Sebastian.

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