Mongodb Cluster - Arbiter shown as down

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Andreas Ulrich

• January 28, 2020 06:33
• Edited

Hi,

we sucessfully imported our MongoDB Sharded Environment to ClusterControl... almost.
Our PSA Replica Sets ony show Primary and Secondary in the Views "Nodes" and "Topology".

But in the view "Manage" the Servers running the arbiter process are listed as "down".

Connecting to the ReplicaSet and performing rs.status() shows the arbiter up and running:

{
"_id" : 2,
"name" : "SVLSH1AI.formware.de:27000",
"health" : 1,
"state" : 7,
"stateStr" : "ARBITER",
"uptime" : 55374,
"lastHeartbeat" : ISODate("2020-01-28T06:20:08.838Z"),
"lastHeartbeatRecv" : ISODate("2020-01-28T06:20:07.886Z"),
"pingMs" : NumberLong(0),
"lastHeartbeatMessage" : "",
"syncingTo" : "",
"syncSourceHost" : "",
"syncSourceId" : -1,
"infoMessage" : "",
"configVersion" : 10
}

 

How can we get the aribters to be correctly monitored?

Regards,

Andreas

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• 

  Paul Namuag

  • January 28, 2020 07:06

  Hi Andreas,

  Can you please file a Zend Desk ticket to us and generate an error report and attached it to the ticket. We need to investigate it what can cause this from your end.

  We'll wait for you there.

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