got "Failed to get OS information: ssh host down" error when Import Galera Cluster

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2 comments

  • Avatar
    Richard

    anyone has any idea on this issue? here is the job log:

    •  [16:58:56]:
      Adding existing cluster has failed.
    •  [16:58:56]:
      172.24.21.52: Failed to get OS information: ssh host down: .
    •  [16:58:55]:
      172.24.21.52: Checking OS information.
    •  [16:58:55]:
      172.24.21.52:3306: The datadir is /var/lib/mysql/.
    •  [16:58:55]:
      Connected succesfully: '[email protected]' -> '172.24.21.52:3306'.
    •  [16:58:55]:
      172.24.21.52:3307: The datadir is /var/lib/mysql2/.
    •  [16:58:55]:
      Connected succesfully: '[email protected]' -> '172.24.21.52:3307'.
    •  [16:58:55]:
      Determining data directories.
    •  [16:58:50]:
      172.24.21.52: Granting cmon.
    •  [16:58:45]:
      172.24.21.52: Granting cmon.
    •  [16:58:45]:
      172.24.21.52:3306: Node is synced.
    •  [16:58:44]:
      172.24.21.52:3307: Node is synced.
    •  [16:58:43]:
      Granting controller (172.24.21.191,hq-dev-64.planetpinnacle.com).
    •  [16:58:43]:
      Controller '172.24.21.191' resolves to 'hq-dev-64.planetpinnacle.com'
    •  [16:58:43]:
      Checking if resolve of '172.24.21.191' is needed, and attempting to resolve to a hostname
    •  [16:58:40]:
      Detected that skip_name_resolve is not used on the target server(s).
    •  [16:58:40]:
      172.24.21.52:3307: skip_name_resolve=mysql: [Warning] Using a password on the command line interface can be insecure.
      skip_name_resolve OFF
    •  [16:58:37]:
      Check SELinux statuses.
    •  [16:58:37]:
      All 2 hosts are accessible by SSH.
    •  [16:58:37]:
      Using sudo password for further communication.
    •  [16:58:37]:
      172.24.21.52: Access with ssh/sudo granted.
    •  [16:58:36]:
      172.24.21.52: Access with ssh/sudo granted.
    •  [16:58:36]:
      Checking ssh/sudo on 2 hosts.
    •  [16:58:36]:
      Checking that nodes are not in another cluster.
    •  [16:58:36]:
      Found in total 2 nodes.
    •  [16:58:36]:
      Found node: '172.24.21.52'
    •  [16:58:36]:
      Found node: '172.24.21.52'
    •  [16:58:36]:
      172.24.21.52: Got empty wsrep_node_address status variable.
    •  [16:58:35]:
      172.24.21.52: Checking wsrep_node_address.
    •  [16:58:35]:
      172.24.21.52: Got empty wsrep_node_address status variable.
    •  [16:58:33]:
      172.24.21.52: Checking wsrep_node_address.
    •  [16:58:32]:
      172.24.21.52:3306: Getting node list from the MySQL server.
    •  [16:58:31]:
      172.24.21.52:3306: Verifying the MySQL user/password.
    •  [16:58:30]:
      Using sudo password for further communication.
    •  [16:58:30]:
      172.24.21.52: Access with ssh/sudo granted.
    •  [16:58:30]:
      172.24.21.52: Checking ssh/sudo.
    •  [16:58:30]:
      Adding existing MySQL cluster.
    •  [16:58:30]:
      Generating configuration for cluster MysqlGaleraCluster.
    •  [16:58:29]:
      Adding cluster with type 'galera', vendor 'percona'.
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  • Avatar
    Sebastian Insausti

    Hi Richard,

    The best option here is to create a Support Request and attach an error report to check the issue.

    To generate an error report, on the ClusterControl node, please run the following command:
    $ s9s_error_reporter -i 0

    Then, attach the generated tarball in the new ticket. 

    Thank you.

    Regards,

    Sebastian.

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