struggling with installation

Comments

5 comments

  • Avatar
    Art van Scheppingen

    Hi Derek,

    The error "there is already a mysql server running" is sent when deploying a new cluster or single node. 

    To add existing running mysql servers or cluster you have to use the "add existing server/cluster" functionality. You can find the process described in our documentation

    Best regards,

    Art

  • Avatar
    Derek Fowler

    Hi art,

    Ive tried that, when I use that uption I still get that error, Ive tried all 3 options

  • Avatar
    Ashraf Sharif

    Hi Derek,

    Would it be possible to have a screen sharing session via Teamviewer or join.me so we can assist you better in getting everything in shape?

    Regards,

    Ashraf

  • Avatar
    Derek Fowler

    Hi Ashaf,

    I could be possible.. I would need to arrange a time, looking at times you post, we are about 8hrs apart :)

     

    Derek

     

  • Avatar
    Ashraf Sharif

    Hi Derek,

    We have technical guys around the globe to assist you. I would suggest you to create a support ticket at http://support.severalnines.com/tickets/new (since you are going to share the screen sharing credentials) and let us know your convenience time.

    Regards,

    Ashraf

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